Anonymous
map-marker Jacksonville, Florida

Bought two drones neither work

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Terrible customer service! No answer when calling and no one calls back. Purchased two marvel drones and neither work. Kids were very excited and both will not leave the ground.
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User's recommendation: Do not purchase

Anonymous
map-marker Strasburg, Virginia

Angry

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Bugatti Chiron broke down within 2 weeks!!! Super mad!! Got it as a gift for Christmas. Burned it in a fire pit. DO NOT BUY!!!
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Connie L Hup

Ordered two world Tech RC cars through Today Show Deals & Steals.AmEx shows we were charged & never received the cars. Very disappointing for two little boys & shocked that Today Show would represent

Ordered through Today Show Deals & Steals, was charged according to AmEx, & never received the two RC cars. Very disappointed with World Tech Toys & the Today Show for even promoting their product. They should vet better! Now have to file against the charge & will have two very disappointed boys.
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Preferred solution: Either the order or our money refunded

User's recommendation: Do not put any confidence in them. Stay away!

1 comment
Guest

So disappointed in deals and steals and being promoted on National Television is just contributing to the delinquency of companies of this caliber. Shamefully disappointed

Anonymous
map-marker Harrison, Michigan

Customer service is *** no response

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World Tech Toys - Customer service is *** no response
Interceptor spy drone with camera GHz, 4.5 CH gyro quadcopter. Will not fly remote is messed up , have checked and done everything manual and new batteries . No customers service help from company world tech toys phone number is no good no answer several attempts. Waste of time and money over $100.00 dollars very upset with this company and product. Want refund .
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User's recommendation: Don't buy anything.

Anonymous
map-marker Round Rock, Texas

Terrible Customer Service

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I haven't heard from them at all. I have called several times during the day, and they were closed. I have left several messages and no one returned my calls! The angry bird squawk-copter drone screw for the battery compartment is stripped! I finally was able to remove the screw with the help of a rubber band and when i put the batteries in the drone, it would not take flight at all. It just stayed on the ground, moving around. This toy did not work at all!
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Allen M Nkw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective

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Got the Spider-Man 2ch IR Helicopter. The instructions give no info on changing channel if Helicopter doesn't work. Calling company is a waste of time because when call type 2 or 3 on phone to reach either customer service or technical support are given a message your call cannot be completed as dialed, please check the number and try your call again. When trying to send an email you get the mail undeliverable email error that not valid. Their website worldtechtoys.com is also a joke. Just for purchasing more World Tech Toys but no technical support there either. They Are a Ripoff Company if you ask me!!!!!
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Preferred solution: Apology

User's recommendation: Do Not Buy From These Thieves

Anonymous
map-marker Orlando, Florida

No response from the company

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Asking for a simple instruction for the product, but I am getting no response. They can email or send them to me. They are not responding to email or voicemail
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User's recommendation: Do not buy any products from the company

Nznaqvi
map-marker Fremont, California

Defective spider man toy

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I ordered from target this Item Number (DPCI): 087-05-****. Spider-Man helicopter Marvel Spider-Man 2CH IR Helicopter But received the different item Item Number (DPCI): 087-05-**** ltimate Spider-Man Vs The Sinister 6 Jetpack 2CH IR RC Helicopter World Tech Toys because of unavailability, and delayed. I received a note with package that world tech toys upgraded my order because of inconvenience, delayed order. First of all thank you for upgrading but I just opened the order because it was a present for my 5 year old. Its not standing. Could you please let me know what should I do? I received the order late and defective. Not happy at all! Very disappointed!
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User's recommendation: Never buy from anywhere world tech toys!

Anonymous

Poor Customer Service

First I received a toyNO - which was for Christmas after Christmas. There was no package or return information in the box. When I called World Tech Toys' Customer Service, they wanted to charge me for help. I have NEVER had to pay for a company's customer service, NEVER, NEVER. Do they no know that customers are who buy their products????
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Loss:
$48

Preferred solution: Full refund

User's recommendation: NO - Beware

Stephen H Egl
map-marker Cincinnati, Ohio

Broken helicopter

I just received my helicopter the switch underneath won't turn on or turn off switch is not working and when I try to call your customers service that says wrong number
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Loss:
$69

Preferred solution: Full refund

Robert S Msk
map-marker Bedford, Massachusetts

I didn't get a response to my previous call.

I didnt get a response to my customer service call. I called about my Mega Hauler. The remote doesnt charge the helicopter. The red light on the remote doesnt go on even after fresh batteries are correctly installed.
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Cons:
  • No answer

Preferred solution: Let the company propose a solution

Anonymous
map-marker Hilton Head Island, South Carolina

Want to return a product that did not work

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I am extremely displeased with all aspects of my 2 purchases from you.

In early February I ordered a 4pack of ultrasonic mouse repellents (WTO-1128). On February 15, you sent a confirmation that my order was on the way.

Tracking showed it had been shipped, but sat somewhere in a warehouse without being sent on. It never arrived.

On April 5 2021, I ordered (WTO-11281) one video doorbell from you. It was delivered about April 20.

In early April, I emailed World Tech that my mouse repellent order had never come. i was told you would ship another one.

A few days later a second video doorbell showed up at my door, not the mouse repellent I was hoping for.

My handy son, who does a lot of work in construction, was unable to get the doorbell to work once he took it off the electrical power outlet. He opened the second box and had the same results. Both boxes listed 4 different color face plates. Neither box had 4 plates, just 1 white one.

I decided to return both of them for a refund. After several inquiries as to whether i needed a shipping label and what address I should send it to, I received no response. Today I did a chat conference with a representative who ignored my request for a return address and kept wanting to put me in touch with electricians through a tech service, Just Answer, that requires a $1 "refundable" fee using my credit card info. I have fallen for this before and wound up in a contract for ~$50 a month for their service unless I canceled within 7 days.

This is not in bold, noticeable print anywhere. I WILL NEVER GIVE MY CREDIT CARD INFO FOR "FREE" ADVICE EVER AGAIN. I kept asking my help representative to stop stalling and send me the return address. She never did.

She kept asking me what I wanted the electricians to do. So I have a box of 2 video doorbells to return, but no address to send it to. I don't want it to go astray since I paid over $100 for the device and need a refund.

Meanwhile, the 4 mouse repellents did arrive.

I have not tried them.

IN summary, my problems were:

Initial shipping issues with a lost order

A shipping error on a replacement

Inaccurate list of parts (4 face plates)

A device that did not seem to work

A very unhelpful customer service rep who ignored my plea for an address and kept pushing the "Just Ask" service.

PLEASE SEND ME THE CORRECT RETURN ADDRESS SO I CAN SEND BACK BOTH VIDEO DOORBELLS-- THE ONE I ORDERED, AND THE ONE THAT WAS MEANT TO REPLACE THE MOUSE REPELLANT ORDER. Please credit my account with Capitol ONe

Otherwise I will have to file a dispute with my Capitol One Visa account to have the charge refunded to me.

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User's recommendation: I could never get them to give me a return address to return an unsatisfactory product. They kept shunting me off to a subscription "Help" service that was a going to be ~$48 a month.

Dan H Plz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor product

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Original review Apr 24, 2021
Product has only worked 2 times. I keep changing batteries, charging, switching parts and it never works more than 1 or 2 times. For $100i it should be a better product
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Loss:
$100
Cons:
  • Not working product poor customer service

Preferred solution: Full refund

User's recommendation: Find another product

Tammy W Gme

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing part

Cant get in touch with company for missing part. When I call just get message not available. Got this toy for my son, opened box to put together and there is a part missing
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Loss:
$45
Pros:
  • No pros
Cons:
  • How do i contact

Preferred solution: The mission part

Resolved
Deborah D Wmz

Resolved: Never received the item I ordered a month ago

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Updated by user Mar 28, 2021

Company fixed the issue and I have been provided with product replacement. They sent me another package.

I received it March 24.

Still a terrible company to deal with. I’am done with them..

Updated by user Feb 27, 2021

I left 2 messages and did not hear back.

Updated by user Feb 26, 2021

No resolution. I sat on the phone waiting for customer service for over 40 minutes.

A terrible company. All I want is a refund.

I never received the package. But they took my money.

Original review Feb 26, 2021
I have been on hold for 35 minutes now with customer service. No one picks up. This company is a disgrace. I will never buy from them again. I see all the bad reviews with better business. I will definitely add another bad review. I want a refund ASAP. World Tech sucks!!!
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Loss:
$36
Pros:
  • No pros
Cons:
  • Been given the run around

Preferred solution: Full refund

User's recommendation: Do Not Buy From This Company

Nagesh T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Tv display issue

World Tech Toys - Tv display issue
World Tech Toys - Tv display issue - Image 2
We have purchased workdtech TV at 30th June 2020. We have facing the Tv display issue last 4 days. My TV SR no is WT 3255LSM052000**** Model no. WT-=3255sm Kindly register my request and resolve my issue. My contact details as follows. Name : Nagesh Tarane Contact number: +917026****20 Email id : nageshterane6905@***.com
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Preferred solution: Let the company propose a solution

About

Related Companies

Hobbytron, Airsplat

Summary

World Tech Toys is a private company which is categorized under Toy Stores. World Tech Toys is based in Santa Clarita, CA. The company offers a wide selection of tech toys. They include RC Helicopters, RC Cars, RC Trucks, and other Toys. World Tech Toys belongs to World Trading 23, Inc. Its headquarters location is in Santa Clarita, CA. The company primarily operates in the Toy and Hobby Goods as well as Supplies Merchant Wholesalers industry. World Trading 23, Inc was founded in 2003. The company is privately held.

World Tech Toys reviews and complaints

World Tech Toys is ranked 100 out of 457 in Kids' Stores category

Area Served

Worldwide, USA

Payment Methods

VISA

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