Anonymous
map-marker Washington, United States

No complaints yet.

World Tech Toys - No complaints yet.
Hi everyone, On Black Friday at Sports Authority I purchased a $50 World Tech Toys Striker Quad copter and so far it works beautifully with zero flight problems. All four rotor motors that spin the blades are working fine and camera and video playback are ok. Grainy photos and video but that is to be expected from a low end drone. Flys fast and high. My complaint is about trying to phone and successfully get through to a human and I have heard the voice mail box is full message myself at least four times. They most likely do not want to have people call them. If that is so why leave a toll free number for us to call? Parts replacement might only be able to be succesfully accomplished through Alibaba.com or conducting a thorough internet search for your particular toy. I found higher powered 800 milli amp LIPO rechargable batteries through ebay from China for my Striker drone so maybe the motors and props might also be available online if the origionals blow in the future. I am very disappointed also that World Tech Toys chooses to ignore their customers and play mind games with us, If they want to retain us they should come forward and take care of our needs. That is how good business should be everyday and night to stay healthy financially if they want to survive. So far the toy is great but the service stinks. Even my emails to them were ignored three weeks ago. Come on World Tech Toys. What is wrong with your customer service center? Why ignore us? Why are you hiding?
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Pros:
  • Quad copter product
Cons:
  • Crappy customer service
Reason of review:
Poor customer service
3 comments
Guest

Why the need to contact if evething is ok?? They had the same one on black Friday at jc pennys for 20 dollars

Guest

As far as replacement parts... I found an app called geek...

That's the actual name... They have blades motors batteries just about everything for these drones. I got one for Christmas and have been upgrading it every since...

I also bought a five pack of the batteries lol to supplement the short flight time... I've also noticed that if you unhook and remove the camera you can get about 10 extra minutes of flight time

Guest

Just bought one today and it won't pair to transmitter p.o.s.

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Anonymous
map-marker Hopkinsville, Kentucky

World Tech Toys Rc Helicopter Review

Helicopter (hercules) flew at max rpm. No control of altitude or rpm of props. Was a refurbished unit and came shipped with broken joy stick. Now lower props will not get up to rpm. Will not lift off ground. Need to ship back this piece of junk for refund. Very unsatisfied customer and a waste of money. Hope i get refund or i will not buy this product or any other product this company sells (Hobbytron)
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Reason of review:
Bad quality
Anonymous
map-marker Pompton Lakes, New Jersey

Terrible!!!!!

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i bought a nano alpha spy drone, and there was no usb battery charger cable!!! i have called day after day after day after day, and no one answers the phone when you call their support line!!

Every single line comes back with the same thing... either no one answers the phone, or it states that the mailbox is full. i mean no one!!!!! ridiculous!

i would never recommend their products to anyone. if you are thinking of buying something from them, please save yourself the time, and DON'T!!!

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Loss:
$80
Cons:
  • No one answers their support lines
  • Inability to contact
Reason of review:
Bad quality

Preferred solution: I would like to be called so that I may be sent the usb batter charger cable!!!!

1 comment
Guest

I posted this, but cannot seem to log back in.....

I WANT TO REMOVE THE ORIGINAL POST..... after attempting to contact them after more than a week or so, I was finally able to speak to someone at the company, and they were able to assist me...

they DID send me the part that was missing.... I only wish the site would allow me to reset my password so that I could remove the post!!!

Anonymous
map-marker Hollywood, Florida

(FLORIDA) BOUGHT 2 DIFFERENT WORLD TECH COPTERS! out of the box DUDS!

Oh yeah, what everyone else says, DITTO! 1) Raptor-X copter.

Battery only has enough power to cause rotor movement. Shelved it for a month. Tried again, NO movement! Everything is ON but no response from rotors.

Lights turn on and off via remote. 2) Nano Hercules copter. Opened NEW box, charged up. Copter won't sync up with remote after numerous attempts.

I won't even bother trying to call them or contact them based on the massive collection of "no customer service" reviews. Avoid the Chinese garbage. Avoid World Tech Toys! (even if it is a killer Groupon deal!

It isn't really a deal at all!! TOTAL BUNK~!)

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Reason of review:
Bad quality
Jennifier Tdz
map-marker Chesapeake, Virginia

Absolutely incredible quadcopter!

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My wife got me this thing for Christmas. It is awesome!

I've been flying it non-stop since Christmas day. It takes a little bit of practice to get good at the controls, but that's part of the fun of it. It's not just a toy; it develops your flying skill over time. Got tired of flying in my back yard with all the trees, so I took it to a local farmer's field where I could really get some altitude.

It was windy, but I had it way up high with beautiful video and still footage. Brought it down, and it landed in one of the drainage ditches filled with water and SANK! I retrieved it, took it apart, dried it out, and it still works great! I am amazed!

One of the best gifts I ever received!! Now I'm trying to find extra batteries and charger to extend my fun. Can't seem to locate customer service anywhere, though.

But for the price, this thing is incredible!!! Anyone know where to get extra batteries for it?

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Pros:
  • Amazing quality of product
Cons:
  • Cant seem to find any customer support
Reason of review:
Excellent quality and extremely fun product, but need more batteries!
3 comments
Guest

How long have you worked for WTT?

Guest

Hope you never have to get a part for it. Good Luck.

Guest

Just purchased two 3.7v 700mah batteries off Amazon for $14.00 and free shipping for this drone. This battery is supposed to give about 15 minutes or so of flight time and charge in half the time

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Jazman Yhg
map-marker Sans Souci, South Carolina

Customer service,,,,,,, what's that

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this company has no customer service, been having problems with a drone not charging and have contacted them several times with no response. the thing was 2 weeks old when it stopped working. looks like a lot of people are having problems with these toys. Maybe we can start a class action suit. Guess it's time to start up the chain. BBB first then the attorney general for consumer affairs...... I guess it's a lesson learned, you get what you pay for. Now I have to keep typing to get the 80 word min. What if I don't want to write 80 words,
View full review
Loss:
$119
Cons:
  • Warranty
  • Cant seem to find any customer support
  • Bad quality product
Reason of review:
Poor customer service

Preferred solution: Replace the battery and charger

1 comment
Guest

Got this drone for Christmas and it stopped working with no warning. Lights come on but will not fly

Anonymous
map-marker Alpharetta, Georgia

NO CUSTOMER SUPPORT

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We have our son a drone for Christmas and the first time we plugged the battery in to charge nothing happened. I have called every "customer service" phone number and sent several e-mails.

This has been going on for over a week now with ZERO response. This company has NO CUSTOMER SERVICE! I would not use this company for anything! Worst so called service I have seen in a very long time.

This company should be ashamed! Do not waste your time or your money on any of their products.

View full review
Loss:
$50
Cons:
  • There is no customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

My experience with the same product exactly. I think we should file a Class Action suit against this obviously fraudulent company!!

Anonymous
map-marker Pass Christian, Mississippi

World Tech Toys Rc Quadcopter Review

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I have the Panther Spy Drone. One flight and it doesn't fly anymore. Just more Chinese ***. I'll pay more for better quality, but it won't come from China.
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Reason of review:
Bad quality
Anonymous
map-marker Angier, North Carolina

Worst Compnay Every. If it ever exists

I received a world tech toy helicopter for Christmas. The battery lasted only about 30 minutes before it shorted out. I have been trying for 2 months to contact them. I believe this is a debunked company. Do not buy any of their merchandise. The phone number given on their website just rings. Dispite multiple emails and multiple phone calls, nobody has EVER contacted me. Currently, I plan on making a complaint against them with the BBB and who every else I can file complaints against them. I do not think this company cares about customer service at all.. Which is sad.
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Reason of review:
Bad quality
Anonymous
map-marker Pretoria, Gauteng

Spy drone paid 169 and the junk dont fly after 3 trys Ugh! Horrible!!!`

RIP OFF AND A SCAM NOBODY TO TALK TO ABOUT FIXING IT AND ONE BLADE DONT TURN THERE FORE IT DONT GET OFF THE GROUND TERRIBLE PRODUCT SAD AND A WASTE OF MONEY! HOW IS ONE TO HAVE A GOOD MEMORY OR USE IT AND OF COURSE YOU GUYS CLAIM THE CASH FOR THE SALE BUT NOBODY CAN ENJOY IT CAUSE ITS BUNK AND JUNK!

WHERE OR WHAT ARE WE TO DO . NOBODY SUPPLIES A CUSTOMER SERVICE SUPPORT LINE. NO REFUND POLICY JUST SITTING WITH A *** PRODUCT NOBODY CAN USE AND I WILL SAY IT OVER AND OVER AGAIN BECAUSE ITS TRUE!

AND I KNOW THAT IM NOT THE ONLY ONE . SOMEONE PLEASE PROVIDE RELIEF OR A SOLUTION TO THIS ***

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Reason of review:
Bad quality
1 comment
Guest

Bought 2 omega spy drones . One completely broke on first landing on a soft grassy football field after using the return feature .

Camera broke leg broke . 2nd drone I plugged in the battery for the first time and smoke everywhere it was completely fried almost caused a fire . But I passed my 30 day window to return even though was an Xmas gift and due to weather could not fly them.

So they basically told me to bad if you want to buy parts you can . What a joke

Anonymous

***

I tried 5 times to call this company where I got no answer. I also went to contact us and filled out their form twice and got no response. When I finally got them on the phone they sent me questions on my email and then they didn't respond after that. Since the helicopter wasn't working at all and I can't return it, my husband tried to fix it himself and we gave up on getting any help from this company. no copters for my 6 grandkids
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Reason of review:
Damaged or defective
Anonymous
map-marker Newtonville, Massachusetts

Does World Tech Toy even exist?

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I need parts and they don't answer the phone or reply to emails? Hobby Tron is the same way. Ghosts? Scammers? ?? Did the chinese manufactures tell them not to provide support? Not satisfied with this product and can't get them to reply makes it worse. I only need to see if there are parts available. Buy USA products next time.Chinese dumping their junk in the US and no way to contact them. Pretty bad customer service. Scam CA address?
View full review
Loss:
$200
Cons:
  • There is no customer service
Reason of review:
Poor customer service
Anonymous
map-marker Clarksville, Tennessee

World Tech Toys Rc Helicopter Review

On the rc Hercules 3.5 Chanel unbearable helicopters had two of them with in three weeks an one replaced the other an both did the same thing the bottom main rotor gears stripped with in 15 minutes of flying time
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Reason of review:
Bad quality
Anonymous
map-marker Florida, United States

Helicopters are horrible.

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Bought two helicopters for our grandsons at Christmas. One wouldn't fly from the first try. The second made two short flights, fell and was history; one of the rotor blades broke and now it won't leave the ground. We have called, called and called some more - voice mailbox full and couldn't leave a message (no wonder); emailed and no reply; finally sent a snail mail and still no response. Please do not waste your money on this company.
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Cons:
  • Crappy customer service
  • Durability of product
  • Broken hearted grandsons
Reason of review:
Poor customer service
Sumayyah Lde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

World Tech Toys - Panther Spy Drone Review from San Diego, California

The first time i flew this drone it worked great. Had a minor crash just as the battery was getting low.

Took it home and charged it but now it wont even turn on. I read reviews about how bad the batteries were do i bought 2 new batteries and it still wont turn on.

Cant figure it out. Anybody know about this problem?

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Reason of review:
Bad quality
1 comment
Guest

i have to change the channels on mine every time i charge it,thought it wasnt charging until i figured that out. other than that i have not had a problem and think that is why most people cant get them to work after first flight. it will make a different beep when your on the right channel

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