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World Tech Toys - Avoid this company

1.0
Details
I bought 2 items from this company: Hercules helicopter and quad drone, but they are all junk. Nether customer service is non existence. I called 10 times, but only answering machine. Both items broke in first try. Do not buy their products. Helicopter wings broke at first try, and drone's landing legs are broken at first try. I paid $200 for both, and they don work. Don't do business with these guys and save yourself money. This will not last long. This company is a rip off. Avoid this guys if you can. Seriously. No customer service, no follow up, bad products, and overrated advertisement. Bad business practice. Avoid them.
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1 comment
Anonymous
#925632

I just received the Hercules glow in the dark unbreakable helicopter for xmas, first fight,first crash and the tail rotor broke. I guess calling them will be a waste of time,so off to the store to get some crazy glue.Bummer deal,and i was all happy!...lol.

ID
#576457 Review #576457 is a subjective opinion of poster.
Cons
  • All of their business
Reason of review
Poor customer service
Loss
$200

World Tech Toys - Product does not work / Company does not care!

My son received one of their toys as a gift and it does not work. A note on the box states "If yo have any questions or difficulty operating this toy, give us a call at 1-877-498-8697." So I called the number, the lady I spoke to was very rude and did nothing to help. She just said that I had to take the toy to where it was purchased and try to get my money back. I tried to explain that it was a give and I didn't have a receipt but she didn't want to listen to me and simply said that they will not replace the toy.
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ID
#576371 Review #576371 is a subjective opinion of poster.
Cons
  • Customer service
  • Durability of product
  • Warrantee
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Deliver product or service ordered

Quadcopter Review

Got two quad copters both suck can't use either one I don't recommend this company to anyone have played with lots of choppers other company's no issues
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ID
#573867 Review #573867 is a subjective opinion of poster.
Reason of review
Damaged or defective

Quadcopter Review

1.0
Details
I think they sux! I ordered 2 quadcopters with the cameras but got 2 tiny hellicopters. Can not get anybody to answer. 1 was a christmas gift but they screwed that up. Then when you try to call they let you hold on until 3 minutes left then they send you to an answering machine. They *** up christmas for my grandson!! DO NOT BUY ANYTHING FROM THESE THIEVES!!!!!!!!!!!!
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ID
#573478 Review #573478 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

World Tech Toys - Operation of Land King Remote Control Truggy

I purchased Model No. 35890 Land King Remote Control Truggy for my grandson for his birthday. When we took it out of the box and installed the batteries in both the controller and the vehicle it did not work. We double checked the batteries to see if they were installed correctly and found that they were. The indicator light on the controller is not lite up, indicating that the controller was not working. I have made numerous calls to World Tech and left messages, and they are not returning my calls. They are really busy or do not care about customers or their problems.
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1 comment
Anonymous
#932124

Will not answer the phone or reply to messages.

ID
#570878 Review #570878 is a subjective opinion of poster.
Service
World Tech Toys Customer Care
Cons
  • Customer service
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Let the company propose a solution

World Tech Toys - Worldtechtoys are disposable!

2.0
Details
I purchased an unbreakable nano helicopter made by WorldTechToys, from groupon, and it broke after a few brief flights. When I Called WorldTechToys customer service number on the box(very difficult to reach them!), Iwas told I did not purchase the toy through them (duh, who buys direct from manufacturer?), so it was not warranted. They did offer to sell me the parts that broke though! I contacted Groupon and was told the toy was under warranty , it should have been included in the box with the item and to contact the manufacturer! WorldTechToys obviously only sells cheap disposable toys without standing behind their claims. Unbreakable? Ha!
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1 comment
Anonymous
#922934

I am still waiting for resolution, they finally sent me a return label authorization number (I had to pay for return postage) and after 3 weeks have still not seen the replacement nanocoptor they promised.

Additionally, I had ordered replacement parts and they had sent me the wrong parts And overcharged me! They have not responded to that claim with a return authorization yet either!

Worst customer service ever seen!

Ripoff

ID
#558137 Review #558137 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Product advertisement
  • Durability of product
  • Durability
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund
Tags
  • Nano Unbreakable Helicopter
We purchased the Hercules "Unbreakable" (by their description) helicopter as a gift for our son. After only a few flights (no crashes), the landing skid broke. The craft might be solidly built but the landing skid is cheap, weak plastic. I've attempted to contact the...
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5 comments
Anonymous
#965184

This toy was purchased as a gift for Christmas for my son. I should've known to good to be true.

My son went to fly for the first time today and the plastic piece that holds the screws for the propeller broke. My son is disappointed.

I usually check reviews before buying but I slacked that day. Oh well....

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ID
#470688 Review #470688 is a subjective opinion of poster.
Product
World Tech Toys Rc Helicopter
Loss
$100
Tags
  • unbreakable
  • toy RC helicopter

World Tech Toys - Broken out of the box

I purchased their "Arrow Hawk" 3.5 channel helicopter. Upon opening box we found the tail rotor to be broken. I sent two emails with no response. Tried calling their listed numbers and found that every single person within the entire company to be unavailable. With having gone through the RIGHT steps I retunedd to the store where the product was purchased. I did exchange the helicopter but I now have a whole lot of "extra" parts from the original purchase. On a side note, the helicopter is tail heavy but removal of the body and more weight placed in the nose corrects this issue. With that said, if you encounter any issues, return the product, save yourself the time.
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ID
#467905 Review #467905 is a subjective opinion of poster.

World Tech Toys - Poor Business

Ordered RC helicopters via a "Daniel Holdeman" and promises of credits were not kept. Shippments were not shipped as promised either. Will not answer questions about order. Beware of this company. What emails I did get were unprofessional to say the least and I will not be doing any more business with this company. The company need to teach their employees about customer service and service after the sale is what keeps you in business but I guess they are looking at a fast dollar and to help with customer service or warranties. World Tech Toys 24700 Avenue Rockefeller Santa Clarita, CA 91355 818-675-9001
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2 comments
Anonymous
#954290

bought a helicopter unbreakable, but does not work! tried to contact by email but did not respond.

too bad the product and the technical assistance does not exist. garbage! threw my money away!

bad product! please do not buy!

Anonymous
#672588

THIS COMPANY IS FULL OF BS NO ONE CAN ANSWER YOUR QUESTION OR RETURN ANY CALLS. I PRAY AND HOPE FOR THERE DOWN FALL. I WOULD GET BETTER SERVICE FROM ***

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ID
#408441 Review #408441 is a subjective opinion of poster.
Loss
$1200
Tags
  • World Trading 23 Inc