Anonymous
map-marker Tampa, Florida

*** product

Have the *** bag Hercules, and the eclipse.... after 1 week both turds do not work with there transmitters...don't buy...
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See L Vna
map-marker Hempstead, New York

Drone doesn’t work

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My sons grandmother bought the mini Orion drone for Christmas. We assembled the drone and only two rotors work at first. When all 4 work, the drone stays on for 7-10 seconds (after the battery is fully charged). It barely starts and when it does it flips over. I tried calling customer service and received no help at all. I would avoid this product by all means.
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Reason of review:
Damaged or defective
Ryan I Lfj
map-marker Greeley, Colorado

Ford F-150 SVT Raptor RC Truck Both front wheel steering pivots broke off on first use.

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Gave two Ford F-150 SVT Raptor RC Trucks to my grandsons (ages 7&8) for Xmas. One truck had both front steering pivots break on first use.
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Loss:
$30
Cons:
  • How do i contact
Reason of review:
Warranty issue

Preferred solution: Let the company propose a solution

Keron Plg
map-marker Virginia Beach, Virginia

Malfunctioned drone

My son got a mini Orion camera drone for Christmas and each time he tries to fly it, it drops to the ground. Unable to perform.
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Reason of review:
Damaged or defective
Anonymous
map-marker Springfield, Massachusetts

Never received my order

I ordered 7 marvel flying figures for the grandchildren on November 23,2018 they sent me an email that said 6 shipped on December 7, 2018 I received an email that said the other one shipped. I checked the tracking numbers they sent and the packages never seemed to be received by the post office. I emailed them several times and all I got was there is nothing they can do because they are in the mail, but they were shipped for pre-Christmas delivery!! Its now December 26,2018 and the tracking link still says the post office is waiting for the items from the shipper. On top of all that they charged me $35.15 shipping. Don't buy from World Tech Toys!!!!!!!!!!!!!!!!!!!!!!!!
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1 comment
Guest

Same story here except we received the package today 12/27/2018. Besides not arriving before Christmas as promised, in writing, they did not even ship the correct items.

I called their number and waited for 45 minutes on hold at 5pm eastern time and got a recording stating that their hours were until 6pm Pacific, yet they were closed.

I left a message asking for a return phone call. If I do not hear from them in 24 hours I will contact my credit card company and FOX NEWS where they advertised it on their MEGA MORNING DEALS.

Heather Uyt
map-marker Anderson, Indiana

Throttle sticking

Upon flying the orion spy drone the throttle is sticking. Something seems to be wrong as this is brand new and should not have throttle sticking issues.
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Reason of review:
Damaged or defective
1 comment
Guest

12/26/18 Update- I called the company and I started as caller 5, after holding for a few minutes my call was taken. I explained my issue, tjey were going to walk me through some things hut I do not have the drone on me.

They said tjeu would semd me a email with what to do and a warranty form in case that doesn’t work.

I received the email immediately. So far so good on reaching out to rhe company.

Anonymous

Poor Customer Service and Terrible products

Very disappointed after getting off the phone with the Customer Service team at World Tech Toys. My son received a Spider-Man flying helicopter for Christmas from my Step Mom. When he opened the product it never worked and upon calling customer service, I would need to reach out to my step mom to get the receipt as they will not replace and say it is up to the company that sold the toy. I was just asking for a replacement, which is something they should be able to do, but apparently that is too much to ask for.
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Anonymous
map-marker Hickory, North Carolina

Toys ordered

I ordered 5 of the flying toys they advertised but never got for my grandkids. When will they be mailed.
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Reason of review:
Problem with delivery
1 comment
Guest

I ordered 7 flying toys for a family Christmas party on November 23,2018 I never received them it is now December 26,2018. They claimed they were sent in two shipments one left December 5th and one left December 7th somehow both shipments were lost!!!!

I kept emailing them right up to Christmas eve and all they said is we can't do anything because they are in the mail. Even the post office says there is something funny about the shipments.

Anonymous
map-marker Livonia, Michigan

Mini Orion - Live Feed screen is dead

Just received my Mini Orion, assembled it and tried to fly it. The Live Feed Screen was active after assembly but now it's dead and unresponsive. FWIW, it's fully charged but still dead. Dead, Dead, Dead! At 50 bucks I thought it was a great deal and entry into the drone market but that was a waste of 50 bucks! Dead, Dead, Dead............Don't waste your money on this ***
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Lori F Kmf
map-marker Columbus, Nebraska

Horrible

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Ordered a Big pillow and I have never gotten the pillow......hear nothing from them......bogus tracking number....I assume its on a SLOW boat from China!!!! At this point I just want my money back!! $55 hurts my bank account. I am not happy!!!!! Tried to contact by email and they just gave me the same tracking number that does NOT work with FedX...How can you even get ahold of them?? I am sick of these companies advertising on Face Book and then IF it comes it take months and months ? It is just a rip off and looks to me like I am not the only one upset!!! I just want to get my money back, I don't even want this stupid pillow anymore!
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Loss:
$55
Cons:
  • Never has recieved item
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous
map-marker Manchester, New Hampshire

Non communication/scam company?

Been trying to find out where my order is. It is 10 days late and I have had no reply’s to my emails.
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James A Uyv
map-marker Midlothian, Texas

Bad Customer Service / Equipment

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I ordered 0n 07/06/2017 the raptor LCD screen GPS live-view HD video camera RC drone , paid $400.00 for the piece of junk, it haven't flown yet, the batteries don't work I have three of them at $100.00 each. Customer service won't even call. I I sent the CEO and the CFO a certified letter, they atleast sent another battery, but its dead, customer service , they are rude and no one returns calls

I filed a complaint through PAY-Pal and they opened up an active case , which is still open.

In August I ordered another battery for 99.00, because no one else sell the no good battery, they sent me a $29.00 battery charger, no (QC) quality control. no one would return my calls. I turned it over to pay-pal , they had me to return the charger, and they have an open case on them.

Please do not order nothing from HOBBYTRON they are a rip off, why hasn't the government shut them down,,

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Loss:
$300
Cons:
  • Customer service
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker Albuquerque, New Mexico

Toy don't fly

I bought a Night Copter Glow in the dark 3.5 ch i open it charged it did fly just spinned on the floor
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Patricia C Who

Marvel Spider-Man 2CH IR Helicopter

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World Tech Toys - Marvel Spider-Man 2CH IR Helicopter

My grandson received the remote control Spiderman for Christmas & was absolutely delighted! He played with it for a full day & enjoyed it immensely.

The second time he tried to play with it, however, it didn't work anymore. Yes - we changed the batteries & tried several other options - including charging via USB. Still NOTHING! I forgot to mention that the toy comes with absolutely no written instructions whatsoever.

I consider the price way too much for a toy that you can only play with once!

Not to mention - that being what it is - it is very dissappointing to a 5 year old child! Because it was a gift - I don't even know where it was purchased from so am unable to contact - I hate to tell the gift giver that he was only able to play with it once.

It appears to be manufactured by World Tech Toys. Any idea on how to contact to replace?

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Loss:
$30
Cons:
  • How do i contact
  • There is no customer service
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Linda N Lid
map-marker Cape Coral, Florida

Mini Orion WTO81517 2.4HZ

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I bought two of these drones. One for each of my grandsons.

The drone was a complete disappointment. My grandson was so excited when it first went up (after trying several times to get the thing started.) It flew for a bit a few times and went down. It never worked again. My grandson was so disappointed.

I returned it to Kohl's and got another one which had the same problem. I returned it again and was told that many sold had been returned. My other grandson had the same problem with his.

He did not keep the box it came in so Kohl's said I could not be reimbursed on that one. I am so disappointed with your company for selling such a nice toy for a child to have it be a piece of junk.

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Loss:
$30
Pros:
  • Appearance of the product
Cons:
  • Product will not turn on
Reason of review:
Damaged or defective

Preferred solution: Full refund

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