World Tech Toys
Reviews and Complaints
*** product
Drone doesn’t work
Ford F-150 SVT Raptor RC Truck Both front wheel steering pivots broke off on first use.
- How do i contact
Preferred solution: Let the company propose a solution
Malfunctioned drone
Never received my order
Throttle sticking
Poor Customer Service and Terrible products
Toys ordered
Mini Orion - Live Feed screen is dead
Horrible
- Never has recieved item
Preferred solution: Full refund
Non communication/scam company?
Bad Customer Service / Equipment
I ordered 0n 07/06/2017 the raptor LCD screen GPS live-view HD video camera RC drone , paid $400.00 for the piece of junk, it haven't flown yet, the batteries don't work I have three of them at $100.00 each. Customer service won't even call. I I sent the CEO and the CFO a certified letter, they atleast sent another battery, but its dead, customer service , they are rude and no one returns calls
I filed a complaint through PAY-Pal and they opened up an active case , which is still open.
In August I ordered another battery for 99.00, because no one else sell the no good battery, they sent me a $29.00 battery charger, no (QC) quality control. no one would return my calls. I turned it over to pay-pal , they had me to return the charger, and they have an open case on them.
Please do not order nothing from HOBBYTRON they are a rip off, why hasn't the government shut them down,,
- Customer service
Preferred solution: Full refund
Toy don't fly
Marvel Spider-Man 2CH IR Helicopter
My grandson received the remote control Spiderman for Christmas & was absolutely delighted! He played with it for a full day & enjoyed it immensely.
The second time he tried to play with it, however, it didn't work anymore. Yes - we changed the batteries & tried several other options - including charging via USB. Still NOTHING! I forgot to mention that the toy comes with absolutely no written instructions whatsoever.
I consider the price way too much for a toy that you can only play with once!
Not to mention - that being what it is - it is very dissappointing to a 5 year old child! Because it was a gift - I don't even know where it was purchased from so am unable to contact - I hate to tell the gift giver that he was only able to play with it once.
It appears to be manufactured by World Tech Toys. Any idea on how to contact to replace?
- How do i contact
- There is no customer service
Preferred solution: Let the company propose a solution
Mini Orion WTO81517 2.4HZ
I bought two of these drones. One for each of my grandsons.
The drone was a complete disappointment. My grandson was so excited when it first went up (after trying several times to get the thing started.) It flew for a bit a few times and went down. It never worked again. My grandson was so disappointed.
I returned it to Kohl's and got another one which had the same problem. I returned it again and was told that many sold had been returned. My other grandson had the same problem with his.
He did not keep the box it came in so Kohl's said I could not be reimbursed on that one. I am so disappointed with your company for selling such a nice toy for a child to have it be a piece of junk.
- Appearance of the product
- Product will not turn on
Preferred solution: Full refund
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Same story here except we received the package today 12/27/2018. Besides not arriving before Christmas as promised, in writing, they did not even ship the correct items.
I called their number and waited for 45 minutes on hold at 5pm eastern time and got a recording stating that their hours were until 6pm Pacific, yet they were closed.
I left a message asking for a return phone call. If I do not hear from them in 24 hours I will contact my credit card company and FOX NEWS where they advertised it on their MEGA MORNING DEALS.