My son received one of their spy drones as a gift. Upon the initial unboxing the drone would not work.
After several calls to customer service I was finally given instructions on how to recalibrate the drone. Unfortunately it still did not work. After calling again and this time speaking with management I was told there was nothing they could do. I was told that without proof of purchase I was stuck with this defective drone.
I had told them since the first call that this was a gift from a family member in the military, so I did not have the proof of purchase and could not reach the family member. They obviously do not care about their customers or the quality of their products.
Product or Service Mentioned: World Tech Toys Striker Rc Quadcopter.
Reason of review: Damaged or defective.