World Tech Toys - Worst purchase ever

1.0
Details
World Tech Toys - Worst purchase ever
They respond with bogus contact information and numbers that are unreachable!
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ID
#2023436 Review #2023436 is a subjective opinion of poster.
Service
World Tech Toys Customer Care
Loss
$650
Preferred solution
Full refund

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Verified Reviewer

World Tech Toys - Never

1.0
Details
World Tech Toys - Never
I ordered a rc helicopter and 18 wheeler for my son 3 weeks BEFORE Christmas and I received a FROZEN ELSA DOLL on Christmas Eve. Called customer service and the number options don't work! This company is bogus and I want my money back. Big dissapointment!
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Featured
ID
#1743312 Review #1743312 is a subjective opinion of poster.
Service
World Tech Toys Customer Care
Pros
  • Price
Cons
  • Never has recieved item
  • Ruined my sons christmas
  • Crappy customer service
Reason of review
Not as described/ advertised
Loss
$23
Preferred solution
Full refund

World Tech Toys - Throttle sticking

Upon flying the orion spy drone the throttle is sticking. Something seems to be wrong as this is brand new and should not have throttle sticking issues.
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1 comment
Anonymous
#1619391

12/26/18 Update- I called the company and I started as caller 5, after holding for a few minutes my call was taken. I explained my issue, tjey were going to walk me through some things hut I do not have the drone on me.

They said tjeu would semd me a email with what to do and a warranty form in case that doesn’t work.

I received the email immediately. So far so good on reaching out to rhe company.

ID
#1433680 Review #1433680 is a subjective opinion of poster.
Location
Anderson, Indiana
Service
World Tech Toys Customer Care
Reason of review
Damaged or defective

World Tech Toys - Non communication/scam company?

Been trying to find out where my order is. It is 10 days late and I have had no reply’s to my emails.
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ID
#1427169 Review #1427169 is a subjective opinion of poster.
Location
Manchester, New Hampshire
Service
World Tech Toys Customer Care

World Tech Toys - Terrible service never to order from them again.

1.0
Details
Ask for RMA or a phone call. Nothing I guess they are waiting for the 45 day return policy.
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ID
#1119878 Review #1119878 is a subjective opinion of poster.
Service
World Tech Toys Customer Care
Cons
  • Inability to contact
  • Bad quality product
  • No one answers their support lines
Reason of review
Poor customer service
1.0
Details
I boughtthe mini orion drone from qvc for 87.00 comes with a six month replacemeant warranty regardles of what happened. Wile fhying the drone it took off and kept going never to be seen.Everytime i call custumer service theyjust give me a run around stating someone...
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ID
#971097 Review #971097 is a subjective opinion of poster.
Service
World Tech Toys Customer Care
Cons
  • Have given me the run around
Reason of review
Poor customer service
Loss
$87
Preferred solution
Let the company propose a solution
1.0
Details
I have had the worst experience with World Tech Toys. First off I ordered a hoverboard from Evine. Only to discover in March when the product stopped working that I actually had to contact this company called World Tech Toys. From the gate this company has provided ***...
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ID
#938906 Review #938906 is a subjective opinion of poster.
Location
Houston, Texas
Service
World Tech Toys Customer Care
Cons
  • Service of the product and the people
Reason of review
Bad quality
Loss
$379
Preferred solution
Deliver product or service ordered
1.0
Details
I purchased Nano Titan-x helicopter at the end of November from Evine after watching videos that state product is extremely durable. I bought the product because I have a broken wrist and wanted something to exercise my wrist when it began to heal (6 weeks in the...
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ID
#798243 Review #798243 is a subjective opinion of poster.
Location
Durham, North Carolina
Service
World Tech Toys Customer Care
Reason of review
Bad quality

World Tech Toys - Does World Tech Toy even exist?

1.3
Details
I need parts and they don't answer the phone or reply to emails? Hobby Tron is the same way. Ghosts? Scammers? ?? Did the chinese manufactures tell them not to provide support? Not satisfied with this product and can't get them to reply makes it worse. I only need to see if there are parts available. Buy USA products next time.Chinese dumping their junk in the US and no way to contact them. Pretty bad customer service. Scam CA address?
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ID
#783976 Review #783976 is a subjective opinion of poster.
Location
Newtonville, Massachusetts
Service
World Tech Toys Customer Care
Cons
  • There is no customer service
Reason of review
Poor customer service
Loss
$200

World Tech Toys Reviews

  1. 75 reviews
  2. 21 reviews
  3. 9 reviews
  4. 3 reviews
  5. 2 reviews
World Tech Toys reviews
1.0
Details
We have our son a drone for Christmas and the first time we plugged the battery in to charge nothing happened. I have called every "customer service" phone number and sent several e-mails. This has been going on for over a week now with ZERO response. This company has...
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1 comment
Anonymous
#1093222

My experience with the same product exactly. I think we should file a Class Action suit against this obviously fraudulent company!!

ID
#765988 Review #765988 is a subjective opinion of poster.
Location
Alpharetta, Georgia
Service
World Tech Toys Customer Care
Cons
  • There is no customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

World Tech Toys - Customer Care Review from Madison, Wisconsin

1.0
Details
I got the panther spy drone ufo. Let me say it does not run long about 3 min if your lucky and customer service sucks . they never answer emails or phone calls. If you call you get mail box is full our just simple rings for 10 min with no reasponds. I will never buy nothing from them again ever they are *** and a waste of money. They also should be closed down for crapy products. They would never make it I the rc business.
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ID
#765139 Review #765139 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
World Tech Toys Customer Care
Reason of review
Bad quality
World Tech Toys - No complaints yet.
Hi everyone, On Black Friday at Sports Authority I purchased a $50 World Tech Toys Striker Quad copter and so far it works beautifully with zero flight problems. All four rotor motors that spin the blades are working fine and camera and video playback are ok. Grainy...
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3 comments
Anonymous
#1259974

Why the need to contact if evething is ok?? They had the same one on black Friday at jc pennys for 20 dollars

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ID
#752636 Review #752636 is a subjective opinion of poster.
Location
Washington, United States
Service
World Tech Toys Customer Care
Pros
  • Quad copter product
Cons
  • Crappy customer service
Reason of review
Poor customer service

World Tech Toys - IR Helicopter does NOT work. No answer from company.

1.7
Details
The Official Licensed NBA IR Helicopter I purchased through Groupon does not work. There is no IR connection between the remote and the helicopter. I have tried all the troubleshooting tips from the instructions without success. I called the company during stated hours. The Technical Support number does not answer. The Customer Support number goes to a recording after 20 rings. I left a message but have not received a return call. My only recourse now is to process a return through Groupon. This does not serve my purpose, however, since I needed the IR Helicopter for a gift for a child. What a disappointment.
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ID
#607791 Review #607791 is a subjective opinion of poster.
Location
Windsor, California
Service
World Tech Toys Customer Care
Reason of review
Damaged or defective
Loss
$25
Preferred solution
Let the company propose a solution

World Tech Toys Customer Care Review

1.0
Details
Bought a Panther spy drone and the battery will not charge up . customer service will not respond.
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ID
#595047 Review #595047 is a subjective opinion of poster.
Location
Houston, Texas
Service
World Tech Toys Customer Care
Reason of review
Bad quality

World Tech Toys - Didn't answer phones but DID respond to email

I had the very same issue as some have said on here about calling constantly but getting a full answering machine. I actually got so annoyed that I sent a rude email to them. To my surprise I did get a response. They will not answer their phones but try emailing them. They have 4 people listed on their website with email addresses and I also included the customer service email. I had a customer service representative call me but Vic who is apparently the president of world tech toys was the one who specifically addressed my issue. I am not going to the lie there was a lot of back and forth emails trying to communicate my issue but in the end he helped me out and I was satisfied. I actually just received a replacement product about 15min ago. I am hoping this one works though...
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ID
#582279 Review #582279 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
Service
World Tech Toys Customer Care
Reason of review
Poor customer service